Privacy policy: concept and general characteristics

A Privacy Policy is an internal programme of rules for the conduct and use of a company’s functionalities. The platform itself sets these rules and users are required to abide by them. This consent is expressed as early as the initial stages of using the functionality of the service. It is one of the most important documents that the site uses in its operations. On the specific page you can read about how the online casinos and bookies collects, stores, protects and uses the player’s personal data.

Information collected, stored and used by the company

The Privacy Policy relates entirely to players’ personal data. According to the established rules, the following information is to be collected, processed and stored:

• This is information that users provide when they fill out certain forms on the website or send in emails;
• Communication with the support team;
• Payment methods, including deposits, payments and withdrawals;
• The amount of time players spend on the site as well as all activities on sections, payments, including traffic, weblogs and location;
• Personal information which includes first name, middle name if any, last name, date of birth, gender, country, city and other address details, postcode, email, mobile number, IP address and so on.

Options for the use of personal player data

Once the site receives your personal data it can use this data (and the data it will collect in the future) for such purposes:

• Creating, editing and maintaining a personal account;
• Processing your use of certain company features;
• The analysis of preferences and the making of trend forecasts;
• Preparation of statistical data;
• Providing you with notifications of promotions and bonuses, as well as the selection of personalised offers;
• Compliance with the company’s legal and regulatory obligations, as well as complying with the current laws of the country of operation;
• Tracking online activity in order to prevent and combat criminal activity, fraud, money laundering, etc.

Protection, disclosure to third parties and dissemination of user data

The company’s operations have a lot to do with collaboration with other platforms, partners, etc. While there may be many such third parties, not all of them have access to your personal information. The information itself is subject to strong encryption, which is ensured by multiple layers of protection. And it can only be accessed by:

• Payment service providers;
• Providers of email services;
• SMS messaging service providers;
• Providers of games and other programmes;
• Chat room providers;
• Companies providing voice and other messaging functions and so on.

Personal data related to payment transactions

Such information forms a large part of our privacy policy. After all, various criminal and fraudulent activities are usually associated with payments. And providing such data to third parties is completely prohibited, as it provides information about players’ payment methods, which also increases the risk of funds theft. The exception is a request from law enforcement agencies.

User verification as part of privacy policy

Every company strives to ensure that all users are verified. It is necessary in order to identify cheaters, minors, problem players and other marginal persons. Verification means that the player has verified his details, including for example Passport details. Only after verification, players will have access to additional features, including withdrawals. How is verification done? Read here:

• The company asks you for data to prove your real identity;
• The data is verified and then sent to a special department for encryption and storage until you lose your user status.

Generally, details such as name, date of birth, residential address are requested to confirm your identity. And as part of confirming the real identity of the user, a passport, ID card, payment receipt or notice of payment for any services related to the accommodation may be requested.

Responsibilities for breaches of the privacy policy

Each user must understand that by agreeing to the terms and conditions in force, they undertake to comply with them. If you do not comply with the rules, you risk penalties. At the moment, liability can be imposed by temporary and permanent measures. These include:

• Restrictions on making payments and withdrawals;
• Establishment of temporary limits on being on the site;
• Establishment of financial limits for payment transactions;
• Closing access to certain functions and sections;
• Temporary restriction to the entire site;
• Full permanent blocking of access to the company’s platform.

In case you feel that you have been wrongly penalised, you can resolve the issue. At a minimum, you will be required to contact the support team and explain the situation. If you are found to have been unlawfully penalised, you will be removed from any penalties.

Control and self-monitoring of the privacy policy

Compliance with all established and current regulations is verified thanks to certain computer algorithms. On a regular basis, the company runs checks to help identify fraudsters and offenders. It must be kept in mind that this is first and foremost a machine. And mistakes may well be made. To avoid this, try to minimise all possible irregularities. At the same time, you can keep a check on yourself. In the event that you identify an infringer, do the following:

1. Go to the company’s official website;
2. Open the support section;
3. Describe to them the situation of the player in question.

The company will then carry out an inspection. The offender will then receive one of the penalties described above.

Conclusion

The Privacy Policy serves as a safeguard for your personal data at any stage of its use. The most important thing you need to do is to learn all the terms and conditions before you start your activity on the platform. Subsequently, strict adherence to them will give you peace of mind online. If you do not agree with any of the points, it is better to refuse to use the service.You can become the controller of your own behaviour within the site. Your attention is the key to success and safety.